[COMPLETED] Services Disruption - WP14 72.18.132.15

Date: 28th Feb 2018

Time: 4:00 PM MST


Service Disruption Update:

BMR process has been completed. Server is up and all services are responding and will now resume their operations smoothly without any noticeable service impact.


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Date: 28th Feb 2018

Time: 9:00 AM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 28th Feb 2018

Time: 3:00 AM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 9:00 PM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 5:00 PM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 1:00 PM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 9:00 AM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 5:00 AM MST


Service Disruption update:
Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 27th Feb 2018

Time: 1:00 AM MST


Service Disruption update:
Data Sync process completed, Our team still working on the server we will provide you with the latest updates on it.

 

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Date: 26th Feb 2018

Time: 11:00 PM MST


Service Disruption update:
Currently Data Sync process is in progress, we will provide you with the latest updates on it.

 

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Date: 26th Feb 2018

Time: 09:00 PM MST


Service Disruption update:
Currently Data Sync process is in progress, we will provide you with the latest updates on it.

 

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Date: 26th Feb 2018

Time: 08:00 PM MST


Service Disruption update:
BMR process has been completed. Our team is rebooting the server, we will provide you with the latest updates on it.


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Date: 26th Feb 2018

Time: 7:00 PM MST

 

Service Disruption update:
BMR process currently running at 87.53%

 
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Date: 26th Feb 2018

Time: 6:00 PM MST

 

Service Disruption update:
BMR process currently running at 71.77%

 
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Date: 26th Feb 2018

Time: 5:00 PM MST

 

Service Disruption update:
BMR process currently running at 57.65%

 

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Date: 26th Feb 2018

Time: 4:20 PM MST

 

Service Disruption update:
BMR process currently running at 51.15%

 

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Date: 26th Feb 2018

Time: 3:10 PM MST

 

Service Disruption update:
BMR process currently running at 35.65%

 

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Date: 26th Feb 2018

Time: 1:00 PM MST


Service Disruption update:
BMR process currently running at 11.71%

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Date: 26th Feb 2018

Time: 12:20 PM MST

ETA: 12 hours


Service Disruption Update:

Now our team has re-started another round of the BMR process on the server, as server didn't boot up after reboot process.


Service Disruption Affects:

During the time frame, all services resides on this server will not be available.

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Date: 26th Feb 2018

Time: 11:30 AM MST


Service Disruption update:
BMR process has been completed. Our team is reboot server, once server will be up then we will update. 

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Date: 26th Feb 2018

Time: 11:00 AM MST


Service Disruption update:
BMR process currently running at 96.32%

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Date: 26th Feb 2018

Time: 10:00 AM MST


Service Disruption update:
BMR process currently running at 81.22%

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Date: 26th Feb 2018

Time: 09:00 AM MST


Service Disruption update:
BMR process currently running at 65.42%

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Date: 26th Feb 2018

Time: 08:00 AM MST


Service Disruption update:
BMR process currently running at 58.23%

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Date: 26th Feb 2018

Time: 07:00 AM MST


Service Disruption update:
BMR process currently running at 47.17%

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Date: 26th Feb 2018

Time: 06:00 AM MST


Service Disruption update:
BMR process currently running at 42.03%

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Date: 26th Feb 2018

Time: 05:00 AM MST


Service Disruption update:
BMR process currently running at 22.95%

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Date: 26th Feb 2018

Time: 04:00 AM MST


Service Disruption update:
Due to technical issue server failed to boot up, Our team re-initiated BMR process again on the server 

BMR process currently running at 7.25%

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Date: 26th Feb 2018

Time: 02:00 AM MST


Service Disruption update:
BMR process currently running at 91.26%

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Date: 26th Feb 2018

Time: 01:00 AM MST


Service Disruption update:
BMR process currently running at 78.43%

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Date: 25th Feb 2018

Time: 12:00 PM MST


Service Disruption update:
BMR process currently running at 62.74%

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Date: 25th Feb 2018

Time: 11:05 PM MST


Service Disruption update:
BMR process currently running at 51.9%

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Date: 25th Feb 2018

Time: 10:00 PM MST


Service Disruption update:
BMR process currently running at 38.00%

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Date: 25th Feb 2018

Time: 09:10 PM MST


Service Disruption update:
BMR process currently running at 25.43%

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Date: 25th Feb 2018
Time: 08:15 PM MST

Service Disruption update:
Our engineers are now working on Bare Metal Restoration (BMR). 


BMR process currently running at 19.15%

What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.

We will provide you with the latest updates on our close monitoring and developments from time to time.
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Dear Valued Customers,

Date: 25th Feb 2018
Time: 6:45 PM MST
ETA : N/A

*** Only clients hosted on the servers WP14 72.18.132.15 will be affected ***

Service Disruption Details:
Our monitoring system has detected all services for these servers has not been responding.

We will perform a details check on the servers and post other updates once it become available.

Service Disruption Affects:
During the service disruption period, All services will not be available.

Best regards,

Technical team
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Technical Support Department.