[COMPLETED] Scheduled Maintenance - US Data Center migration

Date: 7th Feb 2020

Time: 11:00 AM MST


Maintenance Update:


Scheduled data centre migration is successfully completed.


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Dear Valued Clients,


As part of our continuous commitment to provide better services and better hosting experience to our valued clients, our upstream provider will be carrying out a major data centre migration exercise.


Where is the migration destination?

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From: Downtown Denver Data Center

To: Denver Tech Center Data Center


Date: 7th Feb 2020

Time: 8:00 AM MST

ETA: 4 hours


Who will be affected?

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All clients host under US data center will be affected by this server migration.


Shared hosting servers

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wp19.secure-dns.net72.18.132.101
wp20.secure-dns.net72.18.132.102
wp21.secure-dns.net72.18.132.103
wpe1.wpwebhost.com72.18.132.113
wpe2.wpwebhost.com72.18.132.112
wpe3.wpwebhost.com72.18.132.232
wpe4.wpwebhost.com72.18.132.241
wpe5.wpwebhost.com72.18.132.242
wpl1.wpwebhost.com72.18.132.221


Name server

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ns113.wpwebhost.com72.18.132.243


IMPORTANT NOTE: 

To receive the latest updates from us, please ensure your contact details in our Client Billing System are up to date.


What will happen during the migration?

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1. Our upstream provider will shut down and unplug the servers, and move them from current data centre to the new data centre.


2. A downtime is to be expected during the physical migration exercise. 


3. There will be NO changes of IP addresses to your hosting accounts/servers upon the completion of the migration.


4. Client's domain that use name server: ns113.wpwebhost.com will get intermittent access issue during that period.


What Are The Things You Need To Prepare?

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We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


Upon completion of this migration and consolidation exercise, we look forward to providing you with a better service and a better hosting experience with us.


Thank you and have a great day!


Sincerely,


Support Team

WPWebHost